Pueblo, Colorado: A Story of Safety, Trust, and HomePride

When it comes to remodeling your bathroom, the stakes are high.  It’s not just about updating tile or swapping out a tub—it’s about safety, comfort, and trust.  For Pueblo resident Carol Hee, those values guided every step of her journey toward creating a safer bathroom for her and her family.

This is her story of how she transformed her outdated spa tub into a modern, walk-in shower with the help of HomePride Bath.

Meet Carol: Pueblo Native, Mother, and Planner for the Future

“My name is Carol Hee, and we’re in Pueblo, Colorado,” she begins.  Born and raised in Pueblo, Carol later spent most of her life in Denver before returning to care for her mother.  She eventually decided Pueblo was where she wanted to put down roots permanently.

For the past 11 years, she has lived in her Pueblo home with her son.  With retirement on the horizon, Carol started thinking more seriously about her living space—especially the bathroom.

Her existing bathroom featured a spa tub, which might sound luxurious, but Carol realized it wasn’t practical for the future.  “As I get older, I realize that I need to have a walk-in shower, make it safer for myself,” she explains.

For Carol, remodeling wasn’t just about aesthetics—it was about ensuring safety, independence, and peace of mind as she enters her retirement years.

The Need: Safety and Comfort in Retirement

Bathrooms are one of the most common places in a home where slips and falls happen, especially for older adults. While a spa tub provides relaxation, climbing in and out of it can pose risks over time. Carol wanted to eliminate those risks before they became problems.

Her goal was clear:

• Replace the spa tub with a walk-in shower that would be easy to access.
  
  
• Match the look of the existing bathroom without requiring a full remodel.
  
  
• Get the project done before retirement, when budgeting becomes more fixed.
  
  

These practical needs framed her entire search for a contractor she could trust.

The Research: How a Pueblo Homeowner Protected Herself Against Contractor Fraud

For Carol, hiring the wrong remodeler was a bigger fear than the remodel itself.  Why?  Because of her background.

“One of my biggest concerns when I have somebody come into my house to do any kind of work is contractor fraud, because that’s my business,” she explains.  Carol works with an organization that hosts a Contractor Fraud Awareness Week every year.  She’s seen firsthand how homeowners can fall victim to scams, unlicensed work, or poor-quality craftsmanship.

When it came time to remodel her own bathroom, that knowledge shaped her approach.

Here are the steps Carol took to protect herself:

• Looked up licensing to ensure companies were legally operating in Colorado.
  
  
• Checked Better Business Bureau ratings for customer feedback and complaints.
  
  
• Read online reviews to hear directly from past customers.
  
  
• Researched multiple companies to compare not just pricing but also reputation.
  
  

“It’s really important because [fraud] is huge in the industry,” she says.  “A lot of people don’t do the research before they hire a contractor.  They don’t look to see if they’re licensed.  They don’t look to the Better Business Bureau… But to me it’s really important.”

By taking these steps, Carol minimized her risks and gave herself confidence that whoever she hired would be both qualified and trustworthy.  Armed with her research, Carol felt ready to evaluate her options.  That’s when she first encountered HomePride.

Thinking about your own remodel?

Before you sign with any contractor, make sure you’ve done the same research Carol did. Check licenses, BBB ratings, and reviews—and if you’re in Colorado, schedule a free, no-pressure consultation with HomePride today.

The First Impression: HomePride Stands Out

After reaching out to several companies, Carol was struck by how quickly HomePride Bath responded.  “HomePride was the first one to respond, and I liked what they offered,” she recalls.

That responsiveness set the tone for what would become a smooth, stress-free experience.

When Stacey, HomePride’s design consultant, arrived at her home, Carol noticed something different right away.  He wasn’t there to pressure her into a sale—he was there to listen.

“He was just the nicest person, very comfortable to talk to,” Carol says.  “No high pressure.  He just sat down, got to know me first, and asked me what I was looking for.”

Because Carol had already done her research, she knew exactly what she wanted: a walk-in shower that matched her bathroom’s look.  Stacey didn’t try to upsell or steer her away from that vision.  Instead, he showed her options, asked thoughtful questions like “How high would you like your showerhead to be?”, and collaborated with her to bring her vision to life.

The Installation: Care, Effort, and Attention to Detail

Once Carol moved forward with HomePride, the installation process reinforced her trust in the company.

“Oh my, that looks wonderful,” she exclaimed when seeing the finished product.  “The bathroom looks so nice and it’s everything I expected.”

She was impressed not only with the result but also with the process itself.  Watching the installers work gave her a new appreciation for the craftsmanship involved.

“It’s just amazing to watch the whole process because they put so much work and effort into it and were very careful,” she recalls.  “Knowing all the work that goes into it makes it even that much better.”

The final product was sleek, safe, and seamlessly integrated with the rest of her bathroom.  Carol now has the peace of mind of knowing her bathroom will meet her needs well into retirement.

The Recommendation: Why Carol Trusts HomePride

For Carol, the remodel wasn’t just a home upgrade—it was a validation of her careful research and trust in HomePride.

“The only thing I can say is I would definitely recommend HomePride,” she concludes. “If you’re looking to do some work on your bathroom, your shower, consider them. Because they really are everything that I expected they would be.”

Her story is proof that when homeowners take the time to do their homework—and when companies like HomePride deliver on their promises—great outcomes follow.

How You Can Apply Carol’s Lessons

Carol’s journey offers valuable takeaways for any homeowner considering a remodel.  Think about safety first—it’s more than cosmetic; it’s about living comfortably long-term:

• Safety should come first.  A remodel isn’t just cosmetic—it’s about creating a home that works for you long-term.
  
  
• Do your research.  Look up licensing, BBB ratings, and reviews before letting anyone work in your home.
  
  
• Trust your instincts.  A contractor who listens without pressure is more likely to have your best interests at heart.
  
  
• Quality shows in the details.  From installation care to final finishes, attention to detail makes the difference between a decent remodel and one you’ll love.
  
  
• Choose a company that values trust.  HomePride Bath didn’t just build Carol a new shower—they built confidence that her investment was well-placed.
  
  

Final Thoughts

Carol’s testimonial highlights what makes HomePride Bath different: responsive service, trustworthy professionals, and results that exceed expectations.  For homeowners in Pueblo, Denver, or anywhere in Colorado, her experience is a reassuring reminder that you don’t have to gamble when it comes to choosing a remodeler.

By prioritizing safety, doing careful research, and partnering with a company you can trust, you can achieve the bathroom you’ve been envisioning—just like Carol did.  

Ready to Remodel With Confidence?
Like Carol, you deserve a bathroom that’s not only beautiful but safe and trustworthy.  HomePride Bath has helped hundreds of Colorado homeowners upgrade their bathrooms without the stress of scams or high-pressure sales.

Don’t wait until retirement or a safety concern forces your hand.  Schedule your free design consultation today—appointments are filling quickly for this season.

Schedule your free design consultation today and see why homeowners across Pueblo and Colorado trust HomePride.