Customer Care

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Information Where You Need It

We hope you are enjoying your new KOHLER® LuxStone® Shower or Walk-in Bath. We want to make it easy to access any information you need so it is all on this page. On this page you can:

1. Access your digital shower and bath care manual anytime.

2. Get our contact information if you need to talk to someone in person.

3. Register for the KOHLER Cleaner program for your free year’s worth of KOHLER Tub & Shower Cleaner.

4. Download our Advocator referral app and earn easy cash for your referrals.

A Message from the Owner

I would like to personally thank you for trusting KOHLER | HomePride for your bath remodel. I know you have many choices and the fact that you chose us means the world to me.

I hope you take advantage of the KOHLER Cleaner program where you can get a year’s worth of free KOHLER Tub & Shower Cleaner. Our Advocator app is free money for your referrals. In addition, this page will provide access to the bath and shower care manual and all the contact information you need if you need to talk to a live person.

At HomePride our mission is Live with Grace which includes acting with integrity, open communication, quality work, and standing behind our product and the installation. If you have any issues with anything and you are not getting the answers you need please follow the steps to the right, and we will make sure you get the answers you need or help resolve any problems.

Thanks again for choosing KOHLER | HomePride.

Matt Colligan, Owner

Need Help Fast? Talk to a Real Person Now

Please follow the steps below to get the help you need.
STEP 1
Call your design consultant.
STEP 2
Call our office directly.
303-558-5225
We have an extremely knowledgeable staff eager to assist you with any questions.

STEP 3
After hours emergency support
720-730-9924
Reach out to our on-call representative. If they are out of cell range or do not answer, they will respond as soon as possible.

Shower & Bath Care Instructions

Access your shower & bath care instructions anytime. Click here for care info!

Earn FREE Money for Referrals

Are you delighted with your new shower or bath? Do you know others who might be too? Share us with your friends and family and if they purchase from us, you will earn up to $200! No limit!

Earn $50

For each of your referrals that completes an in-home presentation you will be paid $50.

(paid after completed presentation is verified)

Earn an additional $150

If your referral results in a sale you will be paid an additional $150.

(paid upon completion of referral’s install)

How to Refer Someone

It’s easy to refer someone, simply click here to fill out our referral form. Or if you prefer, call us and we will take the referral information over the phone.

Get One Year of Free KOHLER Tub & Shower Cleaner, and KOHLER Care and Cleaning Instructions

To keep your LuxStone shower or walk-in bath looking its best, we are offering you a FREE year’s worth of KOHLER® Tub & Shower Cleaner. Get one bottle every 8 weeks for one year after your installation is complete.

Registration is easy. Just fill in your information below and click REGISTER. You got your first bottle after the installation was complete. You may pick up your additional bottles at HomePride every 8 weeks for one year after installation. (when you click REGISTER you will be sent coupons, just bring in your coupon to redeem for your free bottle. When you register, you’ll also be sent our comprehensive KOHLER® instructions for the care and cleaning of your new walk-in shower or bath. This guide will be emailed to you immediately after submitting your information below.

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Our new shower is fantastic and exceeds my expectations! Highest quality fixtures, subway tile panels, and glass doors. The installation team (Christopher and Sophia) was highly skilled and extremely professional & efficient. Communication was excellent regarding the job specifications. They completed the job quickly and left our bathroom sparkling. Thanks for the beautiful new addition to our home!

I needed an old tub removed and replaced with a good shower. John, our installer, and his team arrived at their scheduled time and were courteous and professional. They took care when they carried the old tub parts and supports out and the new shower forms & parts in to make sure there was no damage to anything.

Great service. Chris and Dan installed our walk-in bath. Did a great job. Ran into a few problems due to the house being 100 years old. They solved every problem, cleaned up and made sure we knew how to run our new tub. They were friendly and professional. We would recommend using Home Pride for any bathroom project.

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