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Colorado Bathroom Remodeling
Frequently Asked Questions about Warranties & Guarantees
This page is devoted to providing honest answers to help you make confident decisions about your bathroom renovation and/or kitchen cabinet restyling.
What warranty comes with my remodel?
Here is how your remodel is protected:
- KOHLER® products: KOHLER showers with LuxStone® walls and KOHLER walk-in baths are backed by a Lifetime Limited* Warranty through Kohler Co. When your shower or bath is installed by a Reveal by KOHLER Authorized Dealer like HomePride, defects in material and workmanship are covered for as long as you own your home.
* For as long as the original purchaser consumer owns his or her home. For complete warranty information, visit KOHLER.com/Warranty.
What is covered by the KOHLER Lifetime Limited Warranty?
The KOHLER Lifetime Limited* Warranty applies to KOHLER showers with LuxStone walls and KOHLER walk-in baths installed by a Reveal by KOHLER Authorized Dealer, like HomePride.
LuxStone® Showers
KOHLER showers with LuxStone walls
- Shower walls: all LuxStone panels and surface materials
- Shower base: foundation, structure, and drainage
- Fixtures: faucets, valves, and hardware
- Accessories: shelves, grab bars, and integrated storage
- Manufacturing defects: any flaw in material or workmanship under normal residential use
- Coverage applies to installations within the U.S.
Walk-In Baths
KOHLER Belay walk-in bath
- Bath shell: the entire structure and material integrity
- Door seal: watertight mechanisms and entry system
- Hydrotherapy: pumps, motors, jets, BubbleMassage™, and Bask™ heated surfaces
- Plumbing fixtures: KOHLER faucet and handshower components
- Manufacturing defects: material or workmanship issues under normal use
- Coverage applies to installations in the U.S. and Canada.
What Isn't Covered Under KOHLER's Lifetime Warranty?
Every warranty has boundaries. Here's what falls outside KOHLER coverage:
- Installation by someone other than an authorized installer, which can reduce or void coverage
- Unauthorized modifications: drilling, altering, or tampering with original parts
- Commercial use: coverage applies only to normal residential use
- Geographic limits: U.S. only for showers, U.S. and Canada for walk-in baths
- Neglect or misuse: skipping recommended care or use beyond normal conditions
Normal wear and tear, such as gradual fading, minor scratches, or aging finishes, isn't a defect. Damage from harsh cleaners, environmental extremes, or unusual abuse also isn't covered.
