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Colorado Bathroom Remodeling

Frequently Asked Questions about Installations & Our Work Process

This page is devoted to providing honest answers to help you make confident decisions about your bathroom renovation and/or kitchen cabinet restyling.

Who does the installation work?

All installations are performed by KOHLER-certified installers who are either employed by or directly contracted to HomePride.

Your installers:

  • Are factory-trained and certified
  • Pass background checks
  • Are licensed and insured
  • Have proven experience with bath installations
  • Specialize in KOHLER products

We do NOT use:

  • Random subcontractors
  • Day laborers
  • Unlicensed workers

Additionally, once an installer begins a job, they remain on the job, ensuring a single point of contact throughout your installation.

Will I have the same team for the entire project?

Yes! Your installation team (typically 2 installers) stays with your project from start to finish. You'll receive their names and contact info 24 hours before they arrive.

Your design consultant remains your primary contact throughout the entire process—from quote through post-installation follow-up.

What does installation day look like?

While installations may vary due to unforeseen circumstances, here is a general schedule of events:

How messy is the installation process?

We take cleanliness seriously and treat your home like it were our own.

What if you discover problems during demolition?

If we uncover issues (rotted subfloor, mold, outdated plumbing), we:

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Stop Work

We will document the issue (photos)

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Explain the problem

We will discuss the issue thoroughly with you so you are in full control

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Provide repair options

Our team will provide a resolution plan with transparent pricing

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Get your approval

We will receive your approval before proceeding with the project, keeping you in control

Are your installers background-checked?

 

Yes. Every installer undergoes:

  • National criminal background check
  • Identity verification
  • License and insurance verification
  • Reference checks

Your safety and comfort are priorities.

Do I need to be home during installation?

 

Ideally, yes—at least for:

  • Initial arrival and walkthrough (30 min)
  • Final walkthrough and approval (30 min)

 

During the work: You're welcome to leave if needed.  Many customers run errands or go to work while we're working.

If you can't be home, you can designate a trusted person (family member, friend) to be your representative.

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Can I get a quote without an in-home visit?

We offer ballpark estimates over the phone, but accurate quotes require an in-home measurement and design consultation.  This ensures:

  • Precise measurements for custom-fit products
  • Assessment of existing plumbing and structural conditions
  • Opportunity to see samples and discuss options in your actual space

Your free consultation is no-pressure and typically takes 60-90 minutes.  We provide your detailed quote before leaving.

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